Xperteks is an award-winning, national Master Technology Services Provider that focuses on bringing technology, support and people to growing organizations. We’re a team of high-level technical experts and we only look to hire the best. We pride ourselves on providing a superior client experience when solving business technology problems.

We’re currently seeking a mid level position for PC Onsite and Remote Technical Support position which deals directly with our business clients needs.

As a PC System Engineer, your day to day duties will involve providing on site and remote support to clients who contact us for help. This means working within a team but also autonomously as needed.

You must be willing to be available to work a rotating roster which includes weekends.

It is essential that you are a client-oriented person and able to communicate clearly and effectively with clients on the phone.

The successful candidate must have excellent communication skills and will need to have a Minimum of 4 years’ experience in following areas:

*Daily Functions include: *

- Proficient in Azure

- Proficient in Office 365 and Microsoft Cloud applications

- Manage and resolve alerts generated by monitoring systems.

- Administer and troubleshoot various Active Directory environments

- Administer and troubleshoot Exchange environments

- Deploy and Configure Windows Servers, Exchange Servers

- Troubleshoot and install VMWare virtual infrastructure environments

- Create and deploy scripts as needed.

- Troubleshoot Outlook and Exchange related issues

- Resolve desktop OS related issues

- Document all work performed on a daily basis

*Qualifications*

- Minimum of 4 years experience in following areas

- Ability to multitask and work with limited supervision a must

- Critical thinker

-Extensive hands on experience of Windows Server

- Extensive hands on experience of Windows 7, 10

- Extensive hands on experience of Active Directory, DNS, DHCP, VPN, Terminal Services a must

- Troubleshoot various user and server issues using remote control technologies

- Ability to work independently as well as in a group to come up with solutions

- Strong networking skills a must

- Extensive hands on experience of Outlook a must

- Experience working in a MSP Environment a plus

- Familiarity with technologies such as RMM, Backup, End Point Protection a plus

- VMWare knowledge a plus

This position will require travel to client sites in the New York metropolitan area.